Special Orders
Direct-to-Customer, Without the Detour
Special Orders let you source an item straight from a vendor to a customer, for products you don't normally carry in stock.
Special Orders support includes:
- Vendor-to-Customer Shipping Route a special order directly from the supplier to the end customer.
- Order Linking Keep the special order tied to the original sales order for full traceability.
- Reserved Item Alerts Notify affected customers automatically if the ETA on a reserved special order changes.
- Non-Stock Sourcing Fulfill one-off requests without adding the item to standard inventory.
